Exploring web3 through a new lensPHOTO BY @JEZAR, UNSPLASH.COM This is a very important time and inflection point in the evolution of web3. There’s a
Tag: customer
How to Use Google’s Business Messages to Improve Customer Service
Customer service is essential to companies, especially when taking custom orders. If a customer emails you and asks you a question, you can’t just ignore
Enterprise Times: 15 key statistics from Salesforce’s State of Connected Customer Report
via Roy Edwards, Enterprise Times Salesforce’s State of Connected Customer Report provides insights from 17,000 consumers and business buyers on the new customer engagement landscape.
24 Essential Questions for Understanding Your Ideal Customer (+ Infographic)
If you don’t understand your customers, you’re going to struggle to sell to them. Your website messaging will sound off. Your email marketing won’t resonate.
7 Things your Customer want to Hear from You
Intro, Goal, Alignment, Trust. Customers want: 1) Solutions to Problems, 2) How you can Satisfy their Needs, 3) How? Your Capabilities, 4) to get Personal,
Customer Data Privacy: 10 Non-Negotiable Best Practices to Protect Your Business
In July 2020, a hacker accessed Twitter’s internal tools to seize 130 high-profile Twitter accounts—like Elon Musk, Bill Gates, Barack Obama, and Jeff Bezos—to carry
Keep them coming back: Creating exceptional customer experiences
Add choice & flexibility to interactions Consumers have never had more flexibility in how they choose to interact with businesses, from deciding to shop online
3 ways emotion AI elevates the customer experience
Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling and scaling citizen developers. Watch
Coinbase CEO Says Sam Bankman-Fried’s Hedge Fund Used $8B Of Stolen Customer Money – Coinbase Global (NASDAQ:COIN)
Coinbase Global COIN CEO Brian Armstrong harshly criticized Sam Bankman-Fried, suggesting that the discrepancy on FTX’s balance sheet was caused by the misappropriation of customers’ funds. “It’s stolen customer
Providing a seamless customer experience in 2023
As we transfer into 2023, it’s far more crucial than at any time to supply a seamless consumer practical experience. We also call this omni-channel
